Can I edit or add anything to my order?Updated 4 months ago

We understand that sometimes you need to make changes to your order. Here's what you need to know about modifying orders:

Time Window for Changes

- You have 2 hours after placing your order to request modifications

- Once an order enters our fulfillment process, we cannot make changes

- If you've received an order confirmation email, your order has likely begun processing

What Can Be Modified

Within the 2-hour window, we can help with:

- Shipping address corrections

- Adding products to your order

- Removing products from your order

How to Request Changes

Contact us immediately at [email protected] with:

- Your order number

- Specific changes needed

Please email us from the email address you ordered from so we can find your order quickly (or let us know what that email is).

*You can also text us at 877-374-3483*

Our team will confirm if we can catch your order before processing begins.

What If I Miss the Window?

If we couldn't modify your order in time, you have options:

- For unwanted items, you can return them under our 60-day satisfaction guarantee

- For incorrect addresses, contact us right away and we'll help track your package

Need Help?

We're available 9am to 5pm US Central and typically respond within 24 hours. Contact us at [email protected] with any questions about your order.