My order was marked delivered but it’s not here.Updated 5 months ago
If your package is marked as delivered but you can't find it, our customer service team is ready to help.
Contact us at [email protected] with:
- Your order number
- Tracking number
Our team will:
- Check the tracking status
- Work to locate your package
- If the package is confirmed lost, we'll take immediate action to resolve the situation
We're available 9am to 5pm US Central and typically respond within 24 hours.