What do I do if my item(s) arrives damaged?Updated 5 months ago
If your order arrives damaged, we'll make it right. Here's what to do:
Contact us immediately at [email protected] with:
- Your order number
- Photos of the damaged items and packaging
- Description of the damage
Our team will review your case right away and help get replacement products sent to you.
We're available 9am to 5pm US Central and typically respond within 24 hours.